Unless otherwise specified, the following information applies to most conferences, seminars and training sessions organized by the Mississippi Credit Union Association.  Details may vary by event.  Please contact MSCUA at hrd@mscua.com or (800) 748-8627 if you have questions concerning specific events or policies.

 

Satisfaction Guarantee
100% Satisfaction Guarantee:  Your satisfaction is our #1 priority.  We guarantee you will be completely satisfied with the program or MSCUA will refund your entire registration fee.

 

Special Needs
If any attendee has physical, medical or dietary needs requiring special attention, please contact Tom McWilliams PRIOR to the event at 800-748-8627 ext. 311 or email hrd@mscua.com.

 

Attire
Most events are business casual.  Please bring a light sweater or jacket for your personal comfort as room temperature may vary.

 

Cancellation Policy
Substitutions are always welcome. Cancellations received at least 10 business days before the program will receive a full registration fee refund.  Cancellations received fewer than 10 business days before the program will receive a full registration refund, less a $50 processing fee.  Cancellations must be received in writing to Tom McWilliams by email at hrd@mscua.com or fax (601) 981- 4564.  No-shows and day-of program cancellations will not be entitled to a refund. 

 

Hotel Cancellation Policy
All accommodation cancellations are subject to the hotel's cancellation policy.  Please contact the hotel where you made reservations to inquire about their policy.

 

Hotel Tax Exemption for Federal Credit Unions
Tax exemption policies vary from hotel to hotel.  Please contact the hotel where you have made reservations to inquire about their policy, or contact MSCUA at hrd@mscua.com.  The NCUA Letter of Exemption, which hotels may require, is available from the NCUA's website:  Visit www.ncua.gov and type “Letter of Exemption” in the search box.

 

Questions?
Please contact Tom McWilliams, MSCUA at (800) 748-8627 ext. 311 or hrd@mscua.com.